Terms of service

TERMS OF SERVICE

 

Purpose and General Provisions

These General Terms of Use and Terms of Sale apply to the use of the website www.mortarshop.online (hereafter “the Website”), owned by Mortar Oy (Business ID: 3289615-5) with registered address at Petter Wetterin tie 1c, 00810 Helsinki, Finland.

By using the Website, you accept these terms in full. For questions, contact us at info@mortarshop.online


Product Information

Product details including images, videos, trade names and trademarks on the Website are for reference only.


Prices

Prices for customers within the European Union include VAT and other applicable taxes. For customers outside the EU, prices exclude VAT, import duties, and other taxes, which may be charged by customs authorities upon delivery and are the customer’s responsibility.

Shipping fees are not included and will be calculated and shown before purchase.


Availability

We update product availability based on stock levels. Occasionally, errors may cause discrepancies. If a product is unavailable after an order is placed, you will be notified by email.


Payment

Payment is due at purchase via credit/debit cards (Visa, Mastercard, etc.). A receipt will be emailed upon payment. Report any unauthorized or incorrect charges promptly to info@mortarshop.online


Security

All transactions are secured using Shopify Payments with SSL encryption, ensuring data is transmitted safely and protected from unauthorized access.


Orders

You will receive a confirmation email once your order is successfully placed.


Intellectual and Industrial Property

All Website content including text, logos, designs, trademarks, and data is owned by Mortar Oy and protected by Finnish and international laws. Copying or distributing any part without written permission is prohibited.


Access and Use of the Website

Users are responsible for their behavior on the Website. Mortar Oy reserves the right to modify or remove Website content as needed.


Liability

Mortar Oy is not liable for interruptions or errors caused by external factors, misuse of the Website, or damages from third-party links.


Privacy Policy

We comply with applicable data protection laws and use your data only for order processing and communication. You can request access, correction, or deletion of your data by contacting info@mortarshop.online


Modification of Terms

Mortar Oy may update these Terms. Users should review them regularly.


Applicable Law and Jurisdiction

These Terms are governed by Finnish law. Any disputes will be resolved in Finnish courts.